Please find here our standard USA Terms of Business. By ordering online and clicking confirm on any rental request you agree to be bound by these conditions. Non US or UK clients accept these as their terms as well.
FoneRent LLC (FoneRent) and the Customer (Customer) hereby agree to the following terms and conditions with respect to the provision by FoneRent to the Customer of the wireless telephone and peripheral equipment (the Equipment) and related services (the Services) which are described in the Rental Agreement or online order summary and incorporated herein by reference. Anyone ordering via email, Facsimilie transmission (Fax), the Internet or telephone agress to be bound the terms and conditions shown here and the details of any quote as made on the Internet or sent by sent FoneRent. This will also include the contract term minimum. In addition, anyone receiving a FoneRent service and using the equipment will be deemed to have accepted the terms & conditions in full.
1. Authorization
1.1 If the Customer is an entity other than an individual, then the person signing the Agreement represents and warrants that he/she has been properly authorized and empowered to enter into the Agreement on behalf of such entity.
2. Delivery of Equipment
2.1 FoneRent will deliver the Equipment at its own risk to the Customer at the address designated by the Customer.
2.2 FoneRent will use reasonable efforts to deliver the Equipment by the requested Delivery Time but it shall not incur any liability in the event of any delay caused by any circumstance including but not limited to force majeure or other circumstances beyond its control.
2.3 The Customer will accept the Equipment when delivered on or before the Delivery Time and if for any reason the Customer fails to accept the Equipment when delivered on or before such date the Customer shall nevertheless be liable for the stated Rental Charge and any applicable cancellation charge.
3. Charges
3.1 The Customer will pay the Rental Charge from the Delivery Time (unless otherwise agreed in writing) until all of the Equipment specified in the Rental Agreement is returned to and accepted by FoneRent. Equipment rental charges apply to full days.
3.2 The Customer will pay the Call Charges for all calls made and received on the Equipment after delivery until it is returned to and accepted by FoneRent or received by one of its representatives. All calls are rated at a per minute charge unless stated. FoneRent may increase the Call Charges as and when it deems appropriate. However, FoneRent will at all times seek to provide the Customer with reasonable notice of any impending change as soon as it becomes practically possible. Unless otherwise stated all call charges are per minute.
3.3 The Customer shall be billed for each incoming, outgoing, completed, incomplete or attempted call in full minute increments (unless otherwise stated in writing), with partial minutes rounded to the next full minute, in accordance with cellular billing practices.
3.4 The Customer is responsible for phone service and airtime charges and applicable taxes during the entire period the Equipment is rented whether or not the Customer personally makes the calls for which the charges are imposed.
3.5 FoneRent is entitled to bill the Customer, on a delayed basis, at any time after the Equipment has been returned for any and all charges for which the Customer shall be responsible pursuant hereto, whether or not FoneRent is aware of such charges at the time of the return of the Equipment. All charges and other amounts billed pursuant to this Agreement are payable by the Customer at the end of Rental Period as set forth in Section 3.6, or if not computed at the end of Rental Period, then upon demand given by FoneRent to the Customer. FoneRent reserve the right to charge a minimum 2% above the base rate of the FoneRent Office billing country, per month on late payments or at higher commercial rates if appropriate.
3.5a If a client has paid a deposit, FoneRent reserve the right to hold this until the rental charges are belived to have been fully invoiced. In some cases, depending on the network this can be in excess of 8 weeks after the rental end and by taking FoneRent service you accept this and agree for the deposit to be held in accordance.
3.6 On any service used, if a client or user makes a call or uses a service that has not been specifically quoted for, FoneRent will charge these at the carrier or network rates charged to FoneRent, plus 50% handling charges, unless otherwise stated in the clients quote, documentation or contract.
3.7 The Rental Charge, Usage Charges and any other amounts due to FoneRent under this Agreement are payable at the end of the Rental Period or, in the case of long term rentals, at the end of every billing period, whichever is shorter. FoneRent shall be entitled to charge interest at the rate of 2% per month (or part month) on any overdue amounts. In no event will any late payment charges exceed the highest lawful rate.
4. Credit Card Authorization
4.1 The Customer will submit a US-based credit card or an acceptable alternative to FoneRent for pre-payment/deposit in an amount shown on the website or on any quote at the time of ordering which may be changed without notice but will be displayed on line before ordering (the “Deposit/Pre Payment Amount”). This will be dependent on the type of Equipment required to fulfill the Customer’s order. FoneRent shall have the right to charge and reauthorize Customer’s credit card each time Customer’s account balance reaches the Authorization Amount. FoneRent reserves the right to increase the Authorization Amount depending on the quantity of the Customer’s order.
4.2 FoneRent may, in its sole discretion, accept a non-US credit card from Customer, in which case FoneRent will again take a deposit. FoneRent will not accept responsibility for any fluctuation in exchange rates during the period in which a deposit is held.
5. Use of Equipment
5.1 Upon delivery to the Customer, FoneRent will provide an instruction leaflet on the use of the Equipment.
5.2 The Customer will use the Equipment in a careful and proper manner and in accordance with the instructions and in no other manner.
5.3 The Customer agrees that he/she will not:
5.3.1 effect any repairs or modifications to the Equipment;
5.3.2 remove or interfere with any certification markers affixed to the Equipment;
5.3.3 deface or add to the Equipment;
5.3.4 sub-let or allow the use of the Equipment by any third party without the express written consent of FoneRent; or
5.3.5 attempt to dispose of the Equipment or to grant any interest in the Equipment to any third party.
5.4 In the event of any loss, damage, theft or disappearance of the Equipment while on rental, regardless of circumstances, the Customer shall pay to FoneRent on demand, an amount equivalent to the value of the Equipment in accordance with FoneRent’s then-current listed Equipment sales prices. In the event the Equipment is stolen or lost, the Customer is liable for all Call Charges on such Equipment until it is deactivated by the cellular carrier.
5.5 FoneRent and/or the network providers cannot gaurantee coverage in all areas or the effects of topography in certain locations. Nor can either FoneRent or its network providers gaurantee network quality or capacity especially in buildings or in remote locations.
6. Repairs
6.1 If the Equipment is not in working order when received by the Customer or subsequently malfunctions then the Customer will notify FoneRent immediately.
6.2 FoneRent will repair or replace the Equipment as soon as possible after it has been notified of the problem by the Customer and, provided the Customer is not in breach of the Rental Agreement, FoneRent will provide the Customer with the same or similar equipment (which shall constitute Equipment for purposes of this Agreement) as soon as possible for a period equivalent to the part of the Rental Period unexpired when the malfunction occurred.
6.3 If FoneRent finds that Equipment reported as faulty is in working order then the Customer will pay the cost of collection and delivery of the replacement Equipment.
7. Liability
7.1 FoneRent warrants that the Equipment will be in working order when it is dispatched to the Customer but cannot be responsible for the performance of the Equipment or the operation of the telephone network to which it is connected, it being acknowledged by the Customer that Services may be temporarily interrupted (including dropped calls), delayed or otherwise limited due to a variety of causes, including without limitation transmission limitations and by atmospheric and other conditions, system capacity limitations and system and equipment failure.
7.2 FONERENT MAKES NO OTHER WARRANTIES, GUARANTEES OR REPRESENTATIONS, EITHER EXPRESS OR IMPLIED, REGARDING ANY MATTER, INCLUDING WITHOUT LIMITATION, THE MERCHANTABILITY, ACCURACY, RELIABILITY, CONDITION OR FITNESS FOR A PARTICULAR PURPOSE OF THE EQUIPMENT OR THE CELLULAR PHONE SERVICES FURNISHED UNDER THIS AGREEMENT.
Subject to Section 8 the Customer shall be solely responsible for and shall indemnify and hold harmless FoneRent against all claims, demands and liability arising as a result of lease, possession use, condition, operation or misuse of the Equipment or the cellular phone services provided hereunder whether in breach of Section 5 or otherwise arising howsoever.
FONERENT WILL IN NO EVENT BE RESPONSIBLE NOR SHALL THE CUSTOMER MAKE ANY CLAIM AGAINST FONERENT FOR ANY LIABILITY, CLAIM, LOSS, INJURY, DAMAGE OR EXPENSE OF ANY KIND (INCLUDING LOST PROFITS) WHETHER DIRECT, INDIRECT OR CONSEQUENTIAL CAUSED BY THE EQUIPMENT OR THE FAILURE OF THE EQUIPMENT TO OPERATE CORRECTLY OR AT ALL OR DELAY, FAULTINESS (SUCH AS DEGRADATION OF SERVICE) OR FAILURE OF THE SERVICES.
7.3 The Customer shall be liable to FoneRent for all expenses, including reasonable attorneys’ fees, collection fees and court costs incurred in connection with any collection, repossession or other action brought to enforce FoneRent’s rights under this Agreement.
7.4 FoneRent reserves the right to deactivate the Equipment at any time and without notice to the Customer, in the event that FoneRent detects unusually high usage or possible fraud in accordance with general operating practices and procedures in the cellular industry, and FoneRent shall have no liability whatsoever to the Customer for such deactivation.
8. Theft & Loss Protection
8.1 This clause will only apply if the Customer has accepted Insurance and/or Theft & Loss Protection coverage and any of the Equipment is not returned to FoneRent in accordance with the provisions of these terms and conditions due to theft or accidental loss or damage.
8.2 Customer shall immediately notify FoneRent of any theft, loss of or damage to the Equipment and shall, if applicable, provide evidence of theft by submitting a copy of a written police report to FoneRent within 24 hours of the theft. The customer will be liable for any and all fraudulent usage until the loss or theft is reported to FoneRent and this is acknowledged in writing by FoneRent.
8.3 If this clause applies then the Customer will not be liable to pay for the full value of the Equipment. The foregoing notwithstanding, the Customer will be liable for payment of any applicable Theft & Loss Protection deductible. Dedcutible sheets can be requested form info@fonerent.com.
9. Ownership
9.1 The Equipment, including the handset and all accessories will at all times remain the property of FoneRent. The Customer acquires no rights other than temporary use. During the Rental Period no service or part replacements are authorized without written approval from FoneRent. The Customer agrees that he/she has examined the Equipment and that the Equipment is in good working order at the time of receipt.
10. Termination
10.1 Unless otherwise agreed with FoneRent the Customer shall return the Equipment to FoneRent at the designated return address at the end of the Rental Period in good working order and in the same condition as when it was delivered to the Customer. The Customer shall return the Equipment by Federal Express or comparable overnight courier and in accordance with shipping instructions provided by FoneRent at time of delivery of the Equipment. Should the Customer return the Equipment using means other than those specified in the instructions provided by FoneRent at the start of the rental, rental and other charges will continue, and the Customer will remain liable for any damage to the Equipment while the Equipment is in transit. Packages returned with any components or pieces missing from the Equipment will be deemed missing and the Customer will be charged in an amount equal to the Equipment value unless the Customer has accepted Theft & Loss Protection coverage, in which case the Customer will be charged in accordance with Section 8.3.
10.2 Should the Customer (a) obtain use of the Equipment by any misrepresentation or fraudulent means, or (b) tamper with the cellular telephone meter, or (c) use the Equipment for any illegal or improper purpose, or in violation of applicable laws, or (d) otherwise commit a breach of these terms and conditions then FoneRent may, at its option and in addition to other remedies available hereunder at law or in equity, (i) terminate this Agreement, (ii) immediately terminate all services to the Customer, and (iii) take immediate possession of the Equipment without being obliged to repay any portion of the Rental Charges. FoneRent may also terminate this Agreement without any liability whatsoever to the Customer in the event that service is not available to FoneRent by a systems operator. No remedy of FoneRent shall be exclusive of any other remedy whether provided herein or available at law or in equity, but shall be cumulative with other remedies.
11. Applicable Law
11.1 This Agreement shall be governed by the laws of the State of New Jersey. In addition, this Agreement is subject to applicable foreign, federal and state laws and tariffs.
12. General
12.1 The headings in this Agreement are for convenience of reference only and shall not affect the meaning or construction of the terms and conditions contained herein.
12.2 No waiver by FoneRent of any breach of this Agreement shall be considered as a waiver of any subsequent breach of the same or any other provision hereof.
12.3 This Agreement cannot be assigned or transferred by the Customer, nor can this Agreement be modified (or any provision waived or modified) except by written instrument signed by FoneRent or its authorized agent. This Agreement constitutes the entire agreement between FoneRent and the Customer; there are no other representations, conditions, warranties, guarantees, or collateral agreements, express or implied, statutory or otherwise, concerning the use or rental of the Equipment or the Services, other than as set forth herein.
12.4 FoneRent is not liable for any lack of privacy which may be experienced with regard to the Services. The Customer authorizes FoneRent’s monitoring and recording of calls concerning the Customer’s account or the Services and consents to FoneRent’s use of automatic dialing equipment to contact the Customer. FoneRent has the right to intercept and disclose transmissions in order to protect its rights or property.
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